Leading the Transformation of the Insurance Broker Channel

MIG decided they were going to do things differently by focusing more on customers. We talked to people, listened and gathered information. In the end we knew we needed to redefine the role of the insurance broker. Instead of being a middle-man who just sells insurance MIG has made it their goal to give people the knowledge and tools to make buying insurance simpler and easier.

Their mission is to create a world where insurance is bought, not sold.

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Digital Transformation

Like many other industries, the digital era is changing the way that we do business, and not only is it changing some of our existing business models, but it is also creating a number of opportunities to improve the way we connect with and build trust with our customers. At MIG Insurance, they are dedicated to innovation and they strive to provide unique experiences and product solutions that exceed their customers' expectations and help better their insurance buying experience.

They are particularly excited about how innovation can help them:

• Become more accessible for existing and new customers.
• Make communication with their brokerage easier and more convenient.
• Allow them to engage with our customers and continue to build trust.

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Without change there is no innovation, creativity, or incentive for improvement.  Those who initiate change will be will have a better opportunity to manage the change that is inevitable.

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What we provided the brokerage:

• Digital transformation
• Integration of technology
• Content creation
• Leadership restructuring

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Innovation Must Be Sustainable.

MIG proud of the fact that we’ve grown to serve their customers from nine locations and now they can serve them from anywhere, digitally. But what they're most proud of, is their relationships with their employees, partners and customers and their commitment to improving the insurance experience for their customers. "Our employees, customers and partners are smart, passionate and full of great ideas and we seek their feedback regularly in order to constantly improve our business. I

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MIG recognizes the need to innovate from within, this organic innovation has a compounding effect and can transform businesses long after the initial innovative initiatives are delivered.